Tips for Successful Process Mapping
Most organizations communicate their processes as well as policies to employees via emails. This may include a purchase authorization procedure or a data entry process. Expecting members of staff to check their previous emails may be a waste of your time. Process clarity is one of the most essential factors of a good organization design. When there's no process clarity, there will be political maneuvering and personal idiosyncrasies. Most service issues and product defects are caused by poor process clarity. Below are a few tips to consider for efficient process mapping.
Find employees that are familiar with all the process details. They have to know the bottlenecks, roadblocks as well as major contacts that allow the completion of specific projects. Encourage your employees to be part of the process mapping panel so they can share their ideas.
Identify the start and end of each process. This allows you to make sure that the team focuses on the main agenda. Process mapping can be unmanageable if extra activities are involved in the process. Check out this website at http://www.ehow.com/how_5155054_do-business-process-mapping.html for more facts about process mapping.
Identify the process outputs, inputs and objectives. This helps staff understand the importance and meaning of the process. You should ask questions concerning the expected results of the process to gauge their knowledge of process mapping. Additionally, this enables the team to focus on getting rid of extra activities that are of no significance to the job.
Each member of the team should be able to identify the suppliers and clients of the process. This step is vital for discovering those who are critical to the enterprise. A process without a customer isn't useful. Every employee needs to ask for feedback from clients with regard to the process. Conversely, employees should clarify the job of the suppliers.
For each process from http://www.processchart.com/, you should have a Process Owner. Appoint someone to handle each and every step of the process. To make decisions, the Process Owner should have enough authority and credibility. This is a great way of ensuring the efficiency of processes.
Process mapping success depends on the visual representation of concepts. The process map should take up one at most. For sub-process that may take up more than a page, communicate with images. A process map that is more than two pages long will confuse employees.
The team leader's most essential job is to write down team members' ideas Notes are easy to share and carry during process mapping sessions. Be sure to make the notes easy to understand, accurate and concise.
The main objective of receiving process flow chart is to develop a common understanding. Defining the processes helps clarify the organizational activities, roles and objectives. This is vitally important for great process mapping. Process mapping reveals many areas of improvement.